Preboye’s Terms and Conditions
Effective Date: 26 November 2024
Welcome to Preboye’s, your go-to online departmental store for quality products and bespoke services. By accessing or using our platform, you agree to comply with these Terms and Conditions. Please read them carefully.
1. General Terms
1.1. Acceptance of Terms: By using Preboye’s website or services, you agree to be bound by these Terms and our Privacy Policy.
1.2. Eligibility: Users must be at least 18 years old or have parental/guardian consent to use our services.
2. Account Registration
2.1. Account Creation: To access some features, you may need to create an account. You are responsible for keeping your login credentials secure.
2.2. Account Accuracy: Ensure that the information provided is accurate and up-to-date.
3. Product and Service Listings
3.1. Product Availability: While we strive to maintain accurate inventory, some products may become unavailable after purchase. We will notify you and offer alternatives if this occurs.
3.2. Bespoke Services: Customized products (such as footwear and clothing) are made to order based on the specifications you provide. Ensure all details submitted are accurate, as bespoke orders are non-refundable.
4. Orders and Payment
4.1. Order Confirmation: Orders are confirmed only after payment is received.
4.2. Payment Methods: We accept secure payment methods, including debit/credit cards, bank transfers, and mobile payments.
4.3. Cancellations: Orders can only be canceled within 24 hours of placement, except for bespoke orders, which are non-cancellable once production has started.
5. Shipping and Delivery
5.1. Delivery Times: Estimated delivery times vary based on location and product type. Shipping delays due to unforeseen circumstances will be communicated promptly.
5.2. Delivery Costs: Shipping fees are calculated at checkout and depend on your delivery address.
5.3. Order Tracking: Tracking details will be provided once your order is dispatched.
6. Returns and Refunds
6.1. Eligibility: Products eligible for returns must be unused, in original packaging, and returned within 3 days of receipt.
6.2. Non-Returnable Items: Custom orders, such as bespoke footwear and clothing, are not eligible for returns or refunds.
6.3. Refunds: Approved refunds will be processed within [7 business days].
7. User Responsibilities
7.1. Prohibited Activities: Users may not engage in fraudulent activities, post harmful content, or misuse our platform in any way.
7.2. Compliance: Users must adhere to all applicable local, state, and national laws.
8. Intellectual Property
8.1. Ownership: All content, including text, images, and designs, on Preboye’s platform is protected by intellectual property laws and is owned by Preboye’s or its licensors.
8.2. Restrictions: Users may not copy, distribute, or reproduce any content without prior permission.
9. Limitation of Liability
Preboye’s is not liable for indirect, incidental, or consequential damages arising from the use of our platform or services.
10. Privacy Policy
Our collection and use of your information are governed by our Privacy Policy.
11. Modifications to Terms
Preboye’s reserves the right to update or modify these Terms at any time. Continued use of the platform constitutes acceptance of the updated Terms.
12. Governing Law
These Terms are governed by the laws of Oyo State. Any disputes shall be resolved in courts located within this jurisdiction