FAQs
E-commerce Store
Preboye’s is an online departmental store offering a wide range of products, including fashion items, accessories, electronics, home décor, and more.
Simply browse through our product categories, select the item(s) you want, add them to your cart, and proceed to checkout to complete your purchase.
We accept various payment methods, including debit/credit cards, bank transfers, and mobile payment options.
Yes, we deliver to all states in Nigeria. Shipping fees and delivery times will vary based on your location.
We accept returns for eligible products within 3 Days of delivery, provided the item is unused and in its original packaging. Certain items, like bespoke or customized orders, are non-returnable.
Yes, we run seasonal sales, promotions, and discounts. Stay updated by subscribing to our newsletter or following us on social media.
If you experience any issues, refresh the page or try again later. For persistent problems, contact our support team for immediate help.
Our inventory is updated regularly. If an item is out of stock, it will be indicated on the product page.
Yes, we deliver across Nigeria, with shipping costs and timelines communicated during checkout.
Bespoke Wears
Our bespoke wears service allows you to design and customize outfits tailored to your exact measurements, preferences, and style.
We specialize in native attire, formal wear, and other custom outfits. You can bring your vision, and we’ll create it!
During the ordering process, you’ll be guided to input your measurements or upload a measurement chart for accuracy.
Yes, you can select from a variety of high-quality fabrics and specify your preferred colors to match your vision.
Absolutely! Upload pictures, sketches, or design inspirations, and our artisans will create an outfit based on your input.
Production typically takes 2-3 weeks depending on the complexity of the design.
Since bespoke outfits are custom-made, they are non-refundable. However, we ensure top-tier craftsmanship and customer satisfaction.
Yes, we accommodate custom orders for events such as weddings, parties, and corporate functions. Contact us for special requests.
Yes, we deliver across Nigeria, with shipping costs and timelines communicated during checkout.
Visit the bespoke wears section on our website, choose your outfit type, customize your design, and place your order effortlessly.
Bespoke Footwear
Our bespoke footwear service allows you to create custom-made shoes tailored to your exact preferences, including style, material, color, and fit.
We provide a detailed guide during the ordering process. You’ll measure the length and width of your feet using a ruler or tape measure for precise sizing.
Yes! You can upload images or sketches to help us better understand your vision.
We offer a variety of premium materials such as leather, suede, and fabric. You can select your preferred material during customization.
Production typically takes 2-3 weeks, depending on the complexity of your design.
Due to the personalized nature of bespoke items, all orders are non-refundable. However, we ensure the highest standards of craftsmanship and quality.
Absolutely! You can design as many pairs as you like. Each order will have its own customization process.
Yes, we deliver across Nigeria. Shipping costs and timelines will be communicated at checkout.
Our team is here to help! Reach out with your questions, and we’ll guide you in creating the perfect design.
Simply visit the bespoke footwear section on our website, follow the steps to customize your shoes, and place your order.